The Kronicle

A Kraftful Onboarding Demo (as shown at the 2023 Women In Product conference).

As product builders, we know the value of user feedback in shaping our products and driving innovation. Understanding our users' experiences and expectations helps us deliver better solutions and enhance customer satisfaction. That's why we're thrilled to announce an exciting new feature that will streamline the user feedback process.You can now connect Kraftful to Slack to receive automatic user feedback summaries of your app store reviews every week, right in your workspace. Get ready to supercharge your feedback process and make your team love you even more!

As businesses strive to deliver exceptional customer experiences, analyzing customer support tickets becomes crucial for identifying patterns, resolving issues promptly, and enhancing overall satisfaction. At Kraftful, we understand the significance of comprehensive analysis in empowering businesses to provide top-notch customer support. We're excited to announce our integration with Kustomer, allowing you to connect and analyze your Kustomer support tickets seamlessly. With daily ticket syncing and insightful summaries, Kraftful empowers you to gain valuable insights into your customer support operations and make data-driven decisions that drive customer satisfaction to new heights.

In the ever-evolving world of product development, continuous improvement and innovation are key to staying ahead. At Kraftful, we understand the importance of refining our tools and processes to provide you with the most insightful and valuable solutions. That's why we're thrilled to announce a major upgrade to our analysis capabilities. By harnessing the cutting-edge power of the GPT-3.5-turbo model and refining our prompts, we have (literally) turbo-charged our analysis engine, enabling us to deliver even better and more insightful summaries. Get ready to take your analysis to new heights with Kraftful!