DesignSocial media

What do users want from a social media app?

Kraftful has analyzed hundreds of thousands of app reviews to show you top feature requests, complaints, loved features, and brands mentioned when users provide feedback on top social media apps like:

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🔥  Top feature requests

What requests do users have when reviewing top social media apps?

- Remove bots and fake accounts. 296 requests
- Improve load time in the app. 208 requests
- Better scam detection. 176 requests
- More relevant content recommendation algorithms. 136 requests
- Stronger privacy controls. 128 requests
- More profile customization. 120 requests
- Enhance community moderation. 112 requests
- Advanced content editing tools. 112 requests
- Clearer app usage guidance. 88 requests
- Improve account recovery options. 72 requests
- Better feed customization. 64 requests

🤬  Top complaints

What do users complain about when reviewing top social media apps?

- Incorrect user bans. 848 complaints
- Frequent app crashes. 440 complaints
- Censorship of viewpoints. 368 complaints
- Excessive ads. 264 complaints
- Inabiity to block offensive content. 216 complaints
- Login issues. 189 complaints
- Excess spam bots. 152 complaints
- Inadequate support for suspended accounts. 168 complaints
- Inconsistent content moderation. 144 complaints
- Can't delete account or app. 79 complaints

💚  Most loved features

What do users care about the most in a social media app?

- Supports free speech. 280 mentions
- Provides entertainment. 264 mentions
- Enables community building. 240 mentions
- Promotes diverse opinions. 224 mentions
- Access to diverse content. 192 mentions
- Easy-to-use interface. 184 mentions
- Constantly improving features. 168 mentions
- Offers educational resources. 96 mentions
- Safe with effective moderation. 72 mentions

🥸  Top brands mentioned

What brands do users mention when reviewing social media apps?

- Facebook 117 mentions
- Instagram 81 mentions
- YouTube 70 mentions
- TikTok 51 mentions
- X 14 mentions
- Truth Social 8 mentions
- Parlor 8 mentions
- Clubhouse 7 mentions
- Snapchat 6 mentions
- Reddit 4 mentions

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